We use Royal Mail for all domestic and international deliveries. Please note that orders may take 1 or 2 business days to be processed before shipping during busy periods, and while the vast majority of orders are delivered to our customers on time, there may be delays out of our control during peak trading.
* Based on 1x pedal. Larger orders may cost more depending on total weight. This will be calculated at checkout.
How do I know that Boost Guitar Pedals has received my order?
We receive a notification once you have placed your order, so we will pack it up and dispatch it as soon as possible. You will receive an email confirmation of your order detailing items and prices, as well as shipping address and payment method.
Once dispatched, you will receive an email update with your delivery details.
I've ordered several items. Will they all come together?
For logistical reasons items may occasionally arrive in separate packages, although we endeavour to send your entire order together wherever possible. This has no bearing on how much postage you will pay.
What type of packaging do you use?
Shipments from our pedal manufacturers arrive in carboard boxes which we re-use whenever possible to help prevent additional waste and maximise our sustainability. We recognise that bubble-wrap is not environmentally friendly, but by re-using this for customer orders we hope to make the most out of a material that has already been manufactured.
We ensure that all pedals and accessories are well packed so that they arrive with our customers in perfect condition.
You may be required to pay a customs/duty fee when your order arrives in your country if you live outside of the UK. Boost Guitar Pedals can hold no responsibility for paying these fees; you, as the buyer, are responsible for any customs/duty payments.
Customers hold the right to return a product for a full refund if we are notified within 14 days of delivery.
If a product is delivered in a defective or damaged condition, please contact us immediately with details of your order.
To be eligible for a return, the item must be in the same condition that you received it. It must also be in the original packaging.
Please note, the cost of return delivery is to be paid by the customer. This will be reimbursed if the item is shown to be faulty.