Orders & Deliveries FAQ

We use Royal Mail for all domestic and international deliveries. While the vast majority of orders are delivered to our customers on time, please allow slightly longer for your order to arrive than in normal periods.

Please refer to our chart below for standard delivery times as quoted by Royal Mail.

When can I expect my delivery?

United Kingdom

1-2 Business Days Royal Mail Signed For 1st Class (£5.00**)

United Kingdom

2-3 Business Days Royal Mail Signed For 2nd Class (£4.00**)

Europe

3-5 Business Days International Tracked & Signed (£12.00**)

Rest of World

5-7 Business Days International Tracked & Signed (£15.00**)

 

*These are the delivery times as stated by Royal Mail. Please note that orders may take 1 or 2 business days to be processed before shipping during busy periods.

** Based on 1x pedal. Larger orders may cost more depending on total weight. This will be calculated at checkout.

I've ordered several items. Will they all come together?

For logistical reasons items may occasionally arrive in separate packages, although we endeavour to send your entire order together wherever possible. This has no bearing on how much postage you will pay.

What type of packaging do you use?

Shipments from our pedal manufacturers arrive in carboard boxes which we re-use whenever possible to help prevent additional waste and maximise our sustainability. We recognise that bubble-wrap is not environmentally friendly, but by re-using this for customer orders we hope to make the most out of a material that has already been manufactured.

We ensure that all pedals and accessories are well packed so that they arrive with our customers in perfect condition. 

Customs fees

You may be required to pay a customs/duty fee when your order arrives in your country if you live outside of the UK. Boost Guitar Pedals can hold no responsibility for paying these fees; you, as the buyer, are responsible for any customs/duty payments.